TERMS AND CONDITIONS

Welcome to our website, valwolf.com.

In this document and elsewhere on this website we do and may use Val Wolf, VW, Valwolf, MON EXPORTS along with “us” to refer to the legal entity that is MON EXPORTS – the company operating this website in India.

We use the terms, customer, visitor and user to refer to “you”.

Please read these Terms and Conditions carefully, by using this website you are agreeing to all of these Terms and Conditions. You shall be responsible for reading and understanding these Terms and Conditions, and we do not accept responsibility for any loss or damage incurred by you or any third party as a result of your failure to do so.

Your statutory rights shall remain unaffected by these Terms and Conditions and, except in accordance with these Terms and Conditions all purchases are non-exchangeable, non-refundable and non-transferable.

We do not accept any responsibility for any amendments or changes we periodically make to the information contained in our website, and we reserve the right to alter these Terms and Conditions or the information in this website at any time.

If you have any questions about these terms and conditions then please email us info@valwolf.com

PRIVACY POLICY

Val Wolf respects the privacy rights of its online customers and subscribers and recognises the importance of protecting the information collected about them. Our Privacy Policy states how we collect, store and use the information that you provide us with.

This privacy statement may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.

We may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

Where Val Wolf promotes special events, limited edition products or online competitions and email address data is collected, these will automatically be included in our regular newsletter subscription service. Subscribers may however unsubscribe at any time by using the unsubscribe link at the bottom of all email communication.

HOW WE USE YOUR INFORMATION

The information we request from you is used to help process your order and may be used for in-house profiling and marketing purposes. We require all information to be accurate and correct. Your billing information and address given must match that of where your card is registered to in order to settle your payment, any incorrect information given may delay the despatch of your order.

As a Val Wolf subscriber, we will send to you via email items we feel will be of interest to you such as newsletters, VIP events and marketing emails.

We will not pass your information to any third parties outside of Val Wolf, except where required to do so as a part of the sale, disposal or transfer of our business.

It may be necessary to pass some of your information on to our third party service providers such as our despatch service and delivery companies.

We may from time to time ask you for feedback to help us improve our website and services to you.

By visiting Val Wolf, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

REGISTRATION
To use some of the services or features made available to you on this site you will need to register. When you register you should provide information that is accurate, current and true. Should any of your information change please update your account or notify us at info@ValWolf.com

If you wish to shop with us we will ask for your billing information including name and telephone number, email address and delivery information.  We reserve the right to deliver only to your billing address on your first order.

If you are under 16, we require that you inform a parent or guardian about Val Wolf’s Privacy Policy and Terms and Conditions and seek their consent to these before registering with Val Wolf or placing and order with our online store.

COOKIES

A cookie is a piece of information that is stored on your computer by your web browser, which tracks your movements within websites.

Val Wolf uses cookies to keep track of how often you visit our site, the contents of your shopping bag, previous purchases and to deliver content specific to your interests, cookies are predominantly used for marketing purposes. Cookies also help us to continually improve our website and services to you.

If you choose not to receive cookies, you may still utilise most of the sections on our website, including the ability to purchase items.

Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance.

For more information on cookies please visit www.aboutcookies.org.

WEBSITE AND GOODS
Special care has been taken in assuring that the colour of all products on our website matches the real product colour as accurately as possible. As different computer resolutions may indicate slight variation in sharpness and clarity of the colours, we are unable to guarantee the exact product colour as seen on screen.

We endeavour to ensure that all information on ValWolf.com is accurate and correct at all times and will try to resolve all information errors on the website as soon as reasonably possible.

If you believe that such an error has affected your purchase, please contact us at info@ValWolf.com.

BE AWARE THAT:
• the colours shown on our website will vary depending on a range of factors including your computer screen and display settings.
• sizes and measurements are an approximate guide.
• all goods are subject to availability which means we may not be able to supply your order until we have checked our stocks.
• delivery timings are estimates only and whilst we endeavour to get the item to you as soon as possible please allow the maximum time as set out in our delivery section.
• goods and promotions which are offered on our website may not always be available and we will update these periodically.

It is your responsibility to ensure that your login, password and all other details in relation to your account remain confidential at all times.

ValWolf.com and its Terms and Conditions are governed by Indian law and your agreement with them is an agreement by Indian law.

OFFERS, DISCOUNTS AND PROMOTIONS

We may from time to time offer exclusive discounts or offers to you. Our usual Terms and Conditions apply, in addition to specific Terms and Conditions relevant to the offer which we shall state below.

SALE

A percentage discount is applied to the original full price of eligible items whereby the original full price and the new discounted price will be displayed. We reserve the right to add or remove items from the sale and to amend discounts and prices at our discretion. Return collections must take place within three days of the return request. Items returned to us in accordance with our terms and conditions will be refunded or exchanged for the total item value paid. We reserve the right to change the Terms and Conditions of this offer at our sole discretion.

REGISTRATIONS AND AUTHORISATIONS:

We are company registered

MON EXPORTS

THIS IS NOT A RETURNS ADDRESS NO CORRESPONDENCE OR PACKAGES WILL BE ACCEPTED AT THIS ADDRESS

All visual content included on the website, such as but not limited to rich media, text, graphics, logos, button icons, images, audio clips, videos, digital downloads, data compilations, and software, is the property of Val Wolf, or its content suppliers and is protected by Indian and international copyright, authors’ rights and database right laws.

The compilation of all content on this website is the exclusive property of Val Wolf and is protected by Indian and international copyright and database right laws.

Val Wolf trademarks are not to be used in association with any product or service that is not by Val Wolf, or in any manner that is likely to cause confusion among our customers, or in any manner disparaging or bringing Val Wolf into disrepute.